Ephor Management Science - Our approach is based on the fundamental belief that strategy, implementation, operations, and execution go hand-in-hand.
Hope is not a strategy. Failure to have a strategy is in essence giving up on the "American Dream!"
Ask yourself these three (3) simple questions:
Poised for Success |
Positioned for Potential Failure |
Owners are working "On" the Business. |
Owners are working "In" the business |
Daily performance is monitored and known by all employees. |
Hazy, or adjustable targets, budgets, and forecasts (Event-oriented vs. process-oriented). |
Focus is on the processes first and continually improving the business process. |
Focus is on finding the right people, motivating current staff, or solving today's problems. |
The business has no surnames; personal ego's and titles are checked at the door. |
All decisions go through ownership/top executives, and are dependent upon a few. |
| Process-Orientation. | Task or Specific Employee-Centric Orientation |
| Front-line employees are empowered. | Decisions made by owners and top executives |
| Owner is currently transitioning from Process Consultant to the role of a leader and advocate. | Owner is an Entrepreneur and key Rainmaker. Founder feels that if "I fix the people I fix the business." |
The definition of success is known and understood by all employees. |
The definition of success is undefined; it's based on feelings, not facts. |
The Founder's Dilemma (beyond the human control issues) is the struggle for consistent, repeatable execution. Thus the root cause of founder’s barriers to success builds the case for enhanced Management Science, and Ephor's Perform Business Process™.
Management Science and Performance Improves when: